FREQUENTLY ASKED QUESTIONS

All chef services can be booked directly online or through our operators. The reservation will be considered valid only after receiving the confirmation e-mail. Payment of the service totle will be required to guarantee the reservation.

The chef must be notified in a timely manner of the change in the number of people attending the cooking class or diners at the private chef-at-home dinner. The person who made the reservation will, then, be notified of the price change.

According to our cancellation policy, 100% of the amount paid will be refunded if received at least 15 days prior to the date of service. If received within that time frame, our operators will cancel the service and issue a refund.

You will need to be present in the villa when the chef arrives to allow him/her to enter the house and access the kitchen (unless otherwise arranged). During the preparation phase of the service, the chef works completely independently so the client is not required to be present in the house before the event.

When making a reservation, the client can choose the time for the service to begin. The chef will arrive at the villa about 2 hours earlier for preparation.

Please leave the kitchen clean, countertops clear, space in the refrigerator or freezer, and make sure the stove and ovens are working.

No, wine is not included on the menu unless otherwise arranged. Guests have the option of purchasing the wine suggested on each menu, or they can make their own arrangements.

Yes, I can cater for all requirments including gluten free, dairy free, vegan & all common allergies. Please make sure you let me know your needs when you book.

Yes of course, at the end of the service the chef will take care of the kitchen cleaning and general tidying up. Guests will not have to take care of this as it is included in the service.

If the date of the service is not available, we suggest you contact our operators who will check if a chef can be available or offer you an alternative date.